Testimonials

“At every step of the process Midwest Fire constantly provides a great apparatus buying experience. The team at Midwest Fire is very easy to connect with. They really try to work with you to ensure you are getting the apparatus you want. The team is quick to respond to any and all needs...”  Read More

“This was a great experience working with Midwest Fire. We are 11 hours away from their facility and everyone was always a phone call away and spent all the time we needed to make sure we had what we needed for our new truck. Joe and Kraig made all the difference in the time they spent with us. Delivery of the truck was ahead of schedule and they made it very convenient for us to take delivery...”  Read More

“Of all my years in the fire service this was the easiest transaction I have ever made. From start to finish it was unbelievable. The tanker we received surpassed my expectations. Sarah did a phenomenal job at choosing her team. Joseph should be proud of the truck he designed. Kraig should be extremely thrilled with the truck he built. I know we are blessed to have worked with Midwest.”

“Where do I start? We began the process in July of 2019 specing out a new 2,000 gallon tanker for our second station. We had questions and Joe H. had the answers- every single answer. Lots of back and forth between the members on what we needed for the community and Joe made sure it was done...”  Read More

“On Halloween evening we were paged for large rural barn fire outside of our protection district. During that almost 10 hour long call, our new Midwest tanker hauled over 10 tanks of water from our station through tough conditions including soft gravel roads and a typical farm yard. Our members could not be more impressed with the truck--it worked flawlessly for the duration of the incident...”  Read More

“Last year we decided it was time to replace our 35 year old tanker. We looked at what our neighboring departments had for apparatus and at some fire shows. Midwest Fire looked like the right fit for us. After talking to Jeff and adding some specs to a production tanker, we were on our way to owning a new pumper-tanker...”  Read More

“What a great article in the current issue of Fire Apparatus and Emergency Equipment Magazine about Midwest Fire and your staff. The history and current operations information was very informative. As a customer, I couldn’t agree more about your warranty coverage and the customer care after the sale...”  Read More

“This company has been great to work with from the planning to completion! Brett and Kraig are responsive to every question and quick to return calls or emails. The craftsmanship is outstanding and the guys in the shop definitely know what they’re doing...”  Read More

“Great Team! From Salesman Joe to Project Manager Kraig, making sure all the changes were done, and Brett following up on any issues we have had, these folks are GREAT to work with. West Salem Illinois Rural Fire Protection has a true asset for protecting our citizens! ”