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Service Starts at the Top

Posted in Blog on April 19, 2018

Written by Midwest Fire CEO & President, Sarah Atchison Since acquiring & becoming President and CEO of Midwest Fire in 2014, it has been my number one priority to ensure we deliver second-to-none service to every single customer. I’m sure most business leaders would agree with that statement—who doesn’t want to satisfy their customers? However, […]

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Service After the Sale

Posted in Blog on March 16, 2018

By Brett Jensen One of the most important decision-making factors when making a critical purchasing decision for a new fire apparatus is the quality and guarantee of service after the sale has been made. It’s one of the most frequently asked questions we receive: “What type of support do you offer if we have issues […]

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